Privacy Policy

1. Who We Are

SCxChange Hub ("we," "our," or "us") is an independent supply chain consulting firm based in Louisville, KY. Our website is located at scxchange.com. You can reach us at stephenzarick@scxchange.com or by phone at 502.899.3227.

2. Information We Collect

We collect information in the following ways:

• Contact forms — When you submit a contact, inquiry, or partner application form, we collect your name, company name, email address, phone number, and message.
• AMR Calculator — When you use our AMR Cost Justification Calculator and provide your email to receive results, we collect that email address.
• Analytics — We use Google Analytics (GA4) to collect anonymized data about how visitors use our site, including pages visited, time on site, and general geographic location. Google Analytics uses cookies. No personally identifiable information is sent to Google Analytics.
• Visitor identification — We use RB2B, a B2B visitor identification service, which may identify the company associated with a visit based on IP address. RB2B does not collect personally identifiable information without your consent. See RB2B's Privacy Policy for details.

3. How We Use Your Information

• To respond to your inquiries and service requests
• To send you information you have requested (e.g., calculator results)
• To understand how our website is used and improve our content
• To identify potential business prospects and follow up on relevant opportunities

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Resend — our email delivery provider, used to transmit form submissions to our team.
• Google Analytics — anonymized usage data only.
• RB2B — company-level visit data for B2B identification purposes.

We may also disclose information if required by law or to protect our rights.

5. Cookies

Our website uses cookies primarily through Google Analytics to track site usage. You can disable cookies in your browser settings at any time. Note that disabling cookies may affect the functionality of some features.

6. Data Retention

We retain contact form submissions and email correspondence for as long as necessary to fulfill the purpose for which they were collected or as required by applicable law.

7. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of personal data we hold about you. To exercise any of these rights, please contact us at stephenzarick@scxchange.com.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site following any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: